Contact
Official Support Channels for Ark Re:Code
Ark Re:Code players have several avenues to reach out for assistance or inquiries:
- Official FAQ: Players can consult the comprehensive FAQ section provided by EROLABS for common questions and solutions.
- Discord Server: Engage with the community and developers on the official Discord server, a platform for real-time discussions and updates.
- Facebook Page: The game's official Facebook page offers updates and a point of contact for players seeking support.
Community Engagement Platforms
Beyond direct support, Ark Re:Code fosters a vibrant community through various platforms:
- Telegram Channel: Stay informed with the latest news and events by joining the official Telegram channel dedicated to Ark Re:Code.
- Nutaku Help Center: For players accessing the game via Nutaku, the dedicated help center provides tailored support and information.
In-Game Support Features
For immediate assistance, the game incorporates in-app support options:
- Settings Menu: Access the 'Account Settings' within the game to find options for contacting support or managing your account details.
- Member ID: When reaching out for support, ensure you have your Member ID handy, which can be found in your profile section, to expedite the assistance process.
Additional Support Resources
Players can also explore the following resources for further assistance:
- EROLABS News Section: Stay updated with the latest announcements and updates directly from the developers.
- Game Wiki: For in-depth information on game mechanics, characters, and strategies, the community-maintained wiki is an invaluable resource.